Claire Shands-Waag
Human Resources Director

Shands-Waag Claire Shands-Waag serves as Human Resources Director of Positive Education Program (PEP) where she oversees all human resource activities of PEP’s staff of over 500.

Ms. Shands-Waag’s tenure at PEP spans more than 25 years. During that time, she gained classroom, clinical, and administrative experience, providing her with the unique ability to understand the needs of the agency’s large and diverse staff. She is an integral member of PEP’s Cultural Diversity Committee, which promotes diversity awareness and acceptance among staff. Prior to her role as Human Resource Director, she was a liaison teacher and a clinical supervisor at two PEP Day Treatment Centers. Prior to joining PEP, she served as a college recruiter.

Ms. Shands-Waag is the Board Secretary of the Ohio Association of School Personnel Administrators and previously served as Chair of the Northeast Ohio Chapter. She is a member of the Council of Agency Directors (CAD) where she serves as Co-Chair of the Human Resources group. She is a past chair of the Cleveland Area Minority Educators Recruitment Association (CAMERA). 

Ms. Shands-Waag is active in the St. Clare PTU and is a sustainer with The Junior League of Cleveland. She has been involved with the Adoption Network of Cleveland. A graduate of Hiram College, she holds two master’s degrees from Cleveland State University, one in school psychology, the other in counseling.